Drafts and reviews in-house day-two automation for the ITSM platform the agency already owns (scoped-application scripts, Automated Test Framework tests, read-only checks, review records and change-record text), following the Federal Modernization Workbook's sandbox-to-production method: approved AI only, no real data in prompts, no secrets in code, a named human reviewer for every line, and change approval before production. It drafts; people review, test and approve.
