H. Program Management

Master Project Plan, roadmap, ADRs, ServiceNow, SAM, training

Published

April 24, 2026

H. Program Management

The program-level artifacts that govern modernization execution at the organization scale: the capstone plan, the phased roadmap, the architecture decision log, change-management integration, and end-user enablement.

Leaves

  • H.1 Master Project Plan (capstone)
  • H.2 Migration Roadmap
  • H.3 Architecture Decision Records (ADRs)
  • H.4 ServiceNow change / incident integration — adapter
  • H.5 SAM (software asset management)
  • H.6 End-user training
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