Vol IV Book 04 — Federal Compliance — PII Processing and Transparency
PII Processing and Transparency: Privacy Program Templates for FedRAMP 20x GCC Moderate Authorization
0.1 Draft Proposal — Subject to Review
This document is a draft proposal developed by the CSI Team (Cloud Services Infrastructure). It is an attempt at a comprehensive Agency-wide technical roadmap and has not been reviewed or approved by the Agency CIO Office, the Office of Information Security (OIS), or organizational leadership. All recommendations, vendor selections, control mappings, and implementation timelines are subject to revision pending formal review by the Agency CIO Office and organizational components.
Date Code: 2026-07-08 16:07 ET
0.2 What This Document Addresses
Federal systems that process Personally Identifiable Information (PII) carry obligations beyond the security control baseline. The NIST SP 800-53 Rev 5 Personally Identifiable Information Processing and Transparency (PT) control family codifies those obligations as auditable, ATO-ready requirements: an agency must be able to demonstrate why it collects PII, what authority permits collection, how individuals are notified, and where special categories receive heightened protection. Without this documentation, a FedRAMP Moderate system that touches citizen data cannot complete a privacy- sensitive ATO boundary without a significant POA&M gap.
This document provides:
- Privacy Program Plan Template (PT-1) — organizational privacy governance structure with SAOP accountability, authority citations, and program cadence
- Authority to Process Template (PT-2) — legal basis matrix linking each PII category to its authorizing statute, SORN reference, and retention period
- Purpose Specification Template (PT-3) — purpose-limitation framework with Purview Data Map attribute mapping for automated enforcement
- Consent Requirements Template (PT-4) — consent mechanism matrix covering web forms, automated collection, and inter-agency data sharing
- Privacy Notice Template (PT-5) — OMB M-03-22 compliant model notice with machine-accessible URL requirement for FedRAMP 20x SSPs
- Special Categories Framework (PT-7) — heightened protection requirements for SSN, PHI, biometrics, and other sensitive PII categories
- PII Data Flow Map Template — end-to-end flow documentation for citizen portal, contact center, HR, and cross-agency sharing scenarios
- FedRAMP 20x KSI Alignment — compliance milestones and control closure traceability across the PT family
Together these artifacts close six NIST SP 800-53 Rev 5 PT family controls (PT-1, PT-2, PT-3, PT-4, PT-5, PT-7), satisfy Privacy Act 1974 and E-Gov Act 2002 documentation requirements, and provide the Privacy Impact Assessment (PIA) scaffolding required at system boundary establishment for all Agency GCC Moderate systems that process PII.
1 Purpose and Scope
1.1 Document Purpose
This document closes the Personally Identifiable Information Processing and Transparency (PT) control family gap for FedRAMP 20x GCC Moderate systems operated by or on behalf of Agency. The PT control family is the documentation layer that converts statutory privacy obligations into auditable program artifacts.
Relationship to Prior Parts in This Series:
- Vol III Book 05 (Purview + Key Vault) — established the technical data classification, sensitivity labeling, and encryption controls that enforce the policies defined in this document. PT-3 purpose fields are mapped to Purview Data Map custom attributes; PT-7 special categories are enforced through auto-labeling rules defined in Vol III Book 05.
- Vol IV Book 03 (Program Management Governance) — established the organizational governance structure within which this Privacy Program Plan operates. PT-1 is the privacy complement to the PM-1 Information Security Program Plan (ISPP); they share the same SAOP/CISO leadership cadence and the same AO approval chain. The RACI defined in Vol IV Book 03 §3 assigns Privacy Officer accountability across all PT controls.
1.2 Scope
This document applies to any Agency GCC Moderate system that processes PII, including but not limited to:
- Citizen portals — my Social Security, online benefit applications, appeals submissions
- Contact center platforms — Amazon Connect deployments handling citizen calls and case management (CRM integration)
- HR and workforce systems — employee records, payroll, benefits administration within the Agency Azure GCC Moderate boundary
- API integrations — cross-agency data sharing with HHS, CMS, IRS, and state agencies under data-sharing agreements
Systems that do not process PII (infrastructure-only, analytics on de-identified data) are out of scope for PT controls but remain subject to all other control families.
2 Privacy Program Plan (PT-1)
2.1 Control Requirement
PT-1 requires the organization to develop, document, disseminate, and review a privacy policy and procedures that address the purpose, scope, roles, responsibilities, management commitment, coordination, and compliance for the privacy program.
Linkage: PT-1 is the privacy parallel to PM-1 (ISPP, Vol IV Book 03 §2). The Privacy Program Plan must be co-signed by both the SAISO/CISO and the Senior Agency Official for Privacy (SAOP), and reviewed on the same annual cadence as the ISPP. Cross-reference Vol IV Book 03 §3 RACI for the Privacy Officer role.
2.2 Privacy Program Plan Template
Section 1 — Purpose and Scope
[FILLABLE] This Privacy Program Plan (PPP) establishes the privacy governance framework for [SYSTEM NAME], a GCC Moderate impact system operated by the Agency under FedRAMP 20x Authorization. This plan implements the privacy requirements of the Privacy Act of 1974 (5 U.S.C. §552a), the E-Government Act of 2002 (Pub. L. 107-347, §208; 44 U.S.C. §3501 note), OMB Circular A-130 (Appendix II), and OMB Memorandum M-03-22.
Authorization Boundary: [Reference boundary diagram. Must match the data flow map in §8 and the SSP boundary description.]
Effective Date: [DATE] Review Cycle: Annual / After major system change
Document Owner: [NAME, TITLE] — Senior Agency Official for Privacy (SAOP)
Co-Owner: [NAME, TITLE] — SAISO/CISO
Approver: [NAME, TITLE] — Authorizing Official (AO)
Section 2 — Legal and Regulatory Authority
- Privacy Act of 1974, 5 U.S.C. §552a
- E-Government Act of 2002, Pub. L. 107-347, §208 (44 U.S.C. §3501 note)
- Federal Information Security Modernization Act (FISMA), 44 U.S.C. §3551 et seq.
- OMB Memorandum M-03-22, OMB Guidance for Implementing the Privacy Provisions of the E-Government Act of 2002
- OMB Circular A-130, Appendix II, Responsibilities for Managing PII
- OMB Memorandum M-17-12, Preparing for and Responding to a Breach of PII
- NIST SP 800-53 Rev 5, Privacy Control Family (PT)
- NIST SP 800-122, Guide to Protecting Confidentiality of PII
- FedRAMP 20x Authorization Framework (GSA, 2026)
Section 3 — Roles and Responsibilities
| Role | Responsibility | PT Control Ownership |
|---|---|---|
| SAOP | Chairs Privacy Council; approves PIAs and SORNs; annual program review | PT-1, PT-2, PT-5 |
| System Privacy Officer (SPO) | System-level privacy representative; maintains PT artifacts | PT-3, PT-4, PT-7 |
| ISSO | Integrates privacy controls into security assessment; POA&M | PT-1, PT-7 |
| Legal Counsel | Reviews SORN language; validates legal authority citations | PT-2 |
| DevSecOps Lead | Implements Purview labels; data flow automation | PT-3, PT-7 |
| Communications / Web | Publishes privacy notices; maintains notice URLs | PT-5 |
Section 4 — Program Oversight Cadence
| Activity | Owner | Cadence | Artifact Produced |
|---|---|---|---|
| Privacy Program Plan review | SAOP | Annual | Updated PPP with AO signature |
| Privacy Impact Assessment (PIA) | SPO | At boundary establishment; after major change | PIA Report |
| SORN review and update | Legal + SAOP | Every 3 years or upon significant change | SORN Amendment (Federal Register) |
| Privacy control assessment | ISSO + independent assessor (3PAO if engaged) | Annual (aligned with security assessment) | Privacy Assessment Report |
| Purpose limitation review (PT-3) | SPO | Annual | PT-3 Checklist (§4) |
| Breach response exercise | SAOP + ISSO | Annual | Tabletop AAR |
| Data flow map update (§8) | DevSecOps + SPO | After each major data flow change | Updated data flow map |
[FILLABLE] Confirm cadence dates align with the FedRAMP 20x Continuous Monitoring plan. The annual privacy assessment must be completed within 365 days of the prior assessment. Document the next scheduled date for each activity in the column above.
4 Purpose Specification (PT-3)
4.1 Control Requirement
PT-3 requires the organization to identify and document the specific purpose(s) for which PII is collected and used. Collection of PII must be limited to the identified purpose(s), and any use of PII for secondary purposes must be explicitly authorized.
4.2 Purpose Specification Matrix
[FILLABLE] Complete the following table for each PII field collected by the system. “Secondary Use Permitted” means a use beyond the original collection purpose that is authorized by the legal authority in §3 or a Privacy Act routine use. Uses not listed here require a new PIA and, for Privacy Act systems, a SORN amendment.
| PII Field | Collection Purpose | Secondary Use Permitted? | Secondary Use Authorization | Minimization Action |
|---|---|---|---|---|
| SSN | Unique beneficiary identification | No — primary identifier only | N/A | Mask to last 4 digits in UI; full SSN stored encrypted only |
| Name | Beneficiary identification and correspondence | Yes — cross-agency identity verification | Data-sharing agreement (DSA) with [AGENCY] per Privacy Act routine use [N] | Truncate to first name in non-case contexts |
| Date of Birth | Age eligibility verification | Yes — fraud detection analytics | Same legal authority; de-identified for analytics | Do not expose in API responses unless required |
| Medical records | Disability determination | No — determination purpose only | N/A | Restrict access to adjudicators; Purview PHI label |
| Email address | Electronic notification delivery | Yes — optional account alerts | Voluntary consent at enrollment | Allow user withdrawal at any time |
| Financial account (direct deposit) | Payment disbursement | No — payment only | N/A | Display masked; never log in plain text |
| [PII FIELD] | [PURPOSE] | [YES/NO] | [AUTHORIZATION] | [ACTION] |
4.3 Purview Data Map Integration
PT-3 purpose fields map to Microsoft Purview Data Map custom attributes as follows. This integration (established in Vol III Book 05) enables automated enforcement of purpose limitations at the data asset level:
| PT-3 Field | Purview Custom Attribute | Enforcement Mechanism |
|---|---|---|
| Collection Purpose | pii_collection_purpose |
Data asset tag; DLP policy condition |
| Secondary Use Permitted | pii_secondary_use_authorized |
Boolean; triggers alert if data crosses boundary without flag |
| Minimization Action | pii_minimization_policy |
Linked to Information Protection label |
| Legal Authority | pii_legal_authority |
Audit trail attribute; populated from §3 matrix |
4.4 Purpose Limitation Review Checklist (Annual — PT-3)
[FILLABLE] Complete this checklist at each annual privacy review. SAOP sign- off is required before the checklist is filed in the ATO package.
5 Consent Requirements (PT-4)
5.1 Control Requirement
PT-4 requires the organization to implement consent mechanisms that provide individuals with the opportunity to consent to the collection and use of their PII. For federal systems, many collections are authorized by statute rather than consent; PT-4 requires the agency to explicitly distinguish the two cases.
5.3 Consent Mechanism Matrix
[FILLABLE] For each data source and interaction type, document whether consent is required, the mechanism used, and the withdrawal process. Column “Purview Label” references the sensitivity label applied in Vol III Book 05.
| Data Source | Interaction Type | Statutory Authority? | Consent Required? | Consent Mechanism | Withdrawal Process | Purview Label |
|---|---|---|---|---|---|---|
| Citizen portal — online application | Statutory PII collection | Yes — the agency’s enabling statute | No — notice only (PT-5) | Privacy notice displayed at form entry | N/A | Confidential-PII |
| Citizen portal — email notifications | Voluntary enrollment | Yes (application); No (email) | Yes — voluntary email | Opt-in checkbox at account creation; plain-language description | User account settings; immediate effect | General-PII |
| Contact center (Amazon Connect) — call recording | Voluntary continuation of call | No — consent required for recording | Yes | Automated voice notice at call start; caller may disconnect | Caller disconnects; no further recording | Confidential-PII |
| Analytics cookies on citizen portal | Tracking technology | No statutory basis | Yes — OMB M-10-22 | Cookie consent banner on first visit; DoNotTrack respected | Cookie preference center; opt-out | General |
| Cross-agency data sharing (API inbound) | Data received from [AGENCY] | Yes — DSA + Privacy Act routine use | No — DSA governs | Data-sharing agreement on file; individuals notified via sending agency | N/A — governed by originating SORN | Confidential-PII |
| HR system — employee records | Employment relationship | Yes — 5 U.S.C. §552a, OPM schedules | No — statutory | SF-2809/2810 enrollment forms include Privacy Act statement | N/A — statutory | Restricted-HR |
| [DATA SOURCE] | [INTERACTION] | [YES/NO] | [YES/NO] | [MECHANISM] | [PROCESS] | [LABEL] |
5.4 Consent Pattern Notes
Web Form Pattern (Explicit Checkbox): For voluntary collection on web forms, use an unchecked opt-in checkbox. Pre-checked boxes do not constitute valid consent. The checkbox label must identify: (1) what data is collected, (2) how it will be used, and (3) that participation is voluntary with no penalty for refusal.
Automated Collection Pattern (Notice at Point of Collection): Where consent is not required but notice is (e.g., call recording under statutory authority), provide a clear notice before collection begins. Document the notice text in the PT-5 template (§6).
Inter-Agency Sharing Pattern (Data Sharing Agreement): When PII is received from another federal agency, the DSA serves as the legal instrument. Individuals are deemed notified through the originating agency’s SORN. Verify the sending agency’s SORN includes a routine use that covers the receiving use case.
6 Privacy Notice (PT-5)
6.1 Control Requirement
PT-5 requires the organization to provide notice to individuals regarding the collection, use, maintenance, and dissemination of PII. Notice must be provided at or before the time of collection. For web-based systems, OMB M-03-22 and the E-Gov Act §208 specify required notice elements.
6.2 Required Notice Elements (OMB M-03-22)
Every privacy notice for a federal web-based system must include:
- The identity of the agency collecting the information
- The legal authority for the collection (statute or executive order)
- The principal purpose(s) for which the information will be used
- The routine uses — disclosures permitted outside the originating system
- Whether providing the information is mandatory or voluntary
- The effects of non-disclosure — what happens if the individual does not provide the information
6.3 Model Privacy Notice — Agency Citizen Portal
[FILLABLE] The following model notice may be adapted for any Agency citizen- facing system. Replace all [PLACEHOLDER] values with system-specific content. Legal Counsel and SAOP must review the final text before publication.
PRIVACY ACT STATEMENT
[SYSTEM NAME] — [AGENCY PROGRAM NAME]
Collecting Agency: Agency, [PROGRAM OFFICE]
Legal Authority: [CITATION — e.g., “Section 205(c) of the Social Security Act (42 U.S.C. §405(c)) authorizes Agency to collect this information.”]
Purpose: Agency collects this information to [PRIMARY PURPOSE — e.g., “process your application for retirement, disability, or survivor benefits and to verify your eligibility”]. Your information may also be used to [SECONDARY PURPOSE IF ANY — e.g., “detect and prevent fraud in connection with Agency programs”].
Routine Uses: Agency may disclose information from this system as permitted by the Privacy Act, including to: [LIST KEY ROUTINE USES FROM SORN — e.g., “the Department of Justice for litigation support; state agencies for Medicaid coordination; the Internal Revenue Service for tax record matching under the agency’s enabling statute §[SECTION]”]. A complete list of routine uses appears in the System of Records Notice [SORN REFERENCE], published in the Federal Register at [FR CITATION].
Disclosure: Providing this information is [MANDATORY / VOLUNTARY].
[FILLABLE — MANDATORY CASE:] Providing your [SPECIFIC FIELD, e.g., Social Security Number] is mandatory under [LEGAL CITATION]. Failure to provide this information will result in [CONSEQUENCE — e.g., “delay or denial of your benefit application”].
[FILLABLE — VOLUNTARY CASE:] Providing your [SPECIFIC FIELD, e.g., email address for notifications] is voluntary. There is no penalty for choosing not to provide this information.
6.4 Web Notice Placement Requirements
Privacy notices must appear at the following touchpoints on Agency web systems:
| Placement | Requirement | OMB / E-Gov Reference |
|---|---|---|
| Website privacy policy page | Full notice; linked from every page footer | E-Gov Act §208(b)(1) |
| Online forms (before submission) | Privacy Act Statement or link to full notice above each form | OMB M-03-22 §III.A |
| Cookie / tracking notice banner | Disclosure of tracking technologies on first visit | OMB M-10-22 |
| Mobile apps (if applicable) | In-app privacy notice at first launch; link to full policy | OMB M-03-22 §III.B |
| Email confirmation of submission | Reference to full privacy notice URL | Agency best practice |
6.5 FedRAMP 20x Machine-Accessible Notice Requirement
FedRAMP 20x requires machine-accessible privacy notices for the CSOs it authorizes; this series adopts the same standard for the agency package — a stable, publicly reachable URL that independent assessors can validate without manual intervention. The SSP must include:
[FILLABLE] Privacy Notice URL:
https://[AGENCY-DOMAIN]/[SYSTEM-PATH]/privacyThis URL must return a valid HTTP 200 response and contain the OMB-required notice elements. The URL must be recorded in the SSP System Description section under “Privacy Posture.” Verify URL availability as part of each annual privacy assessment.
7 Specific Categories of PII (PT-7)
7.1 Control Requirement
PT-7 requires the organization to apply heightened privacy protections to special categories of PII in accordance with applicable laws, Executive Orders, directives, regulations, policies, standards, and guidelines. Special categories require controls beyond those applied to general PII.
7.2 Special Categories Applicable to Agency Systems
| PII Category | Special Category? | Authority for Heightened Protection |
|---|---|---|
| Social Security Number (SSN) | Yes | OMB M-17-12; SSN limitation laws |
| Financial account numbers | Yes | Gramm-Leach-Bliley Act; OMB M-17-12 |
| Medical / health records (PHI) | Yes | HIPAA Privacy Rule (45 C.F.R. §164); Agency Act §1106 |
| Biometric data | Yes | OMB M-22-10; agency biometric policy |
| Geolocation data (precise) | Yes | OMB M-14-06; Fourth Amendment implications |
| Citizenship / immigration status | Yes | OMB guidance; agency policy; heightened sensitivity |
| Mental health records | Yes | HIPAA; 42 C.F.R. Part 2 (substance use records) |
| Genetic information | Yes | GINA (42 U.S.C. §2000ff et seq.); HIPAA |
7.3 Special Category Control Matrix
[FILLABLE] For each special category processed by the system, document the Purview sensitivity label (from Vol III Book 05), encryption requirement, access control tier, and audit logging posture.
| PII Category | Purview Sensitivity Label | Encryption Requirement | Access Control | Audit Logging |
|---|---|---|---|---|
| SSN (full) | Restricted-SSN |
AES-256 at rest; TLS 1.3 in transit; CMK-managed (Vol III Book 05 §4) | Role-based; least privilege; MFA required; no service account access | All reads and writes logged to Sentinel; 7-year retention |
| SSN (masked — last 4) | Confidential-PII |
Standard GCC Moderate encryption | Standard role-based | Standard audit log |
| Financial account numbers | Restricted-Financial |
AES-256 at rest; CMK-managed; never logged in plain text | Payment processing roles only; dual-approval for changes | All access logged; anomaly alert threshold: [N] accesses per day |
| Medical / PHI records | Restricted-PHI |
AES-256 at rest; CMK-managed; column-level encryption for PHI fields | Medical review roles only; adjudicators scoped to assigned cases | All PHI access logged; HIPAA-compliant audit trail; 6-year retention |
| Biometric data | Restricted-Biometric |
AES-256 at rest; at-rest encryption separate from application encryption | Biometric system service account only; no human read access to raw data | All access logged; alert on any human read of raw biometric |
| Geolocation (if collected) | Confidential-PII |
Standard GCC Moderate | Limited to fraud analytics roles | All reads logged |
| Citizenship / immigration status | Restricted-Sensitive |
AES-256 at rest; CMK-managed | Need-to-know; no bulk export; legal review for sharing | All access logged; alert on bulk export |
7.4 PHI Subset — HIPAA Applicability
Agency systems that process health information in connection with Medicare Part B coordination (CMS data exchanges), disability determination (medical records), or employee health programs are subject to HIPAA where Agency acts as a covered entity or business associate.
HIPAA Applicability Determination:
[FILLABLE] Complete a HIPAA applicability determination for each data flow involving health information. Document in the data flow map (§8) whether Agency is acting as a covered entity, business associate, or neither for each flow. If HIPAA applies, the Business Associate Agreement (BAA) with [CSP / AZURE] must be on file. Reference Vol III Book 05 §5 for the Azure BAA status under the GCC Moderate agreement.
7.5 SSN Handling — OMB M-17-12 Requirements
OMB Memorandum M-17-12 imposes specific requirements on SSN use and exposure:
- SSN as Identifier: Agencies must eliminate unnecessary use of SSN as a system identifier where an alternative identifier is available
- Truncation Policy: When SSNs must be displayed, display only the last four digits (XXX-XX-1234) except where full SSN is operationally required
- Collection Minimization: Do not collect SSN if the statutory authority does not require it; document in PT-2 the specific authority for each collection point
- Breach Response: SSN exposure triggers OMB M-17-12 breach notification procedures; see the Breach Response SOP (reference Vol IV Book 03 §5 for incident management framework)
SSN Masking Policy for [SYSTEM NAME]:
[FILLABLE] Document where in the system SSNs are displayed and confirm that each display point uses masked format. Example:
Display Location Format Used Full SSN Accessible? Justification Citizen portal account page Last 4 digits only No Identity confirmation only Case worker UI — case header Last 4 digits only No Case association only Case worker UI — identity verification screen Full SSN Yes — role required Statutory identity match requirement API response (external) Never included N/A Excluded from all API schemas
7.6 Purview Auto-Labeling for Special Categories
Vol III Book 05 §6 established auto-labeling rules in Microsoft Purview. The following rules apply to special categories under PT-7:
| Special Category | Purview Classifier | Auto-Label Applied | Policy Action |
|---|---|---|---|
| SSN pattern | Built-in: U.S. SSN | Restricted-SSN |
Block external sharing; require justification for download |
| Credit/debit card numbers | Built-in: Credit Card Number | Restricted-Financial |
Block external sharing; DLP alert |
| Medical terms + patient context | Trainable classifier: PHI | Restricted-PHI |
Block external sharing; require HIPAA workflow |
| Passport / visa numbers | Built-in: U.S. Passport | Restricted-Sensitive |
Block external sharing |
| [CUSTOM CATEGORY] | [CLASSIFIER] | [LABEL] | [ACTION] |
8 PII Data Flow Map Template
8.1 Template Purpose
PT-2 through PT-7 collectively require the agency to know where its PII is. The data flow map is the single artifact that makes that knowledge auditable. It must be maintained current and reviewed at each annual privacy assessment. Microsoft Purview Data Map lineage (Vol III Book 05 §3) provides automated discovery of data flows; this template captures the authoritative human-reviewed record.
8.2 PII Data Flow Registry
[FILLABLE] Assign a unique Flow ID to each PII data flow in the system. Every row represents one discrete flow of PII from source to destination. Review against Purview lineage scan results to identify undocumented flows.
| Flow ID | Source System | PII Categories | Processing Purpose | Destination | Cross-Boundary? | Encryption In Transit | Encryption At Rest | Retention Period | Disposal Method |
|---|---|---|---|---|---|---|---|---|---|
| DFL-001 | Citizen portal (intake form) | Name, DOB, SSN, address, contact info | Benefit application intake | Agency case management system | No (internal) | TLS 1.3 | AES-256 CMK | [N years] | NIST 800-88 purge |
| DFL-002 | Agency case management | SSN, medical records, benefit amounts | Disability determination | [CASE ADJUDICATION SYSTEM] | No (internal) | TLS 1.3 | AES-256 CMK | 5 years post-determination | Secure destruction + purge |
| DFL-003 | Contact center (Amazon Connect) | Name, SSN (last 4), case number, call recording | Citizen service delivery | CRM ([SYSTEM NAME]) | No (internal) | TLS 1.3 (Connect to CRM) | AES-256 at rest | 7 years | NIST 800-88 purge |
| DFL-004 | Agency case management | SSN, benefit amount, tax withholding | Annual tax statement (1099) | IRS (FEDS Pay or direct filing system) | Yes — external federal | TLS 1.3 | AES-256 CMK | 7 years | NIST 800-88 purge |
| DFL-005 | Agency — Medicare Part B records | PHI, SSN, Medicare ID | CMS coordination | Centers for Medicare & Medicaid Services | Yes — external federal | TLS 1.3 + payload encryption | AES-256 CMK | Per CMS DSA | Per CMS DSA |
| DFL-006 | HR system | Employee PII, payroll, health benefit enrollment | Workforce administration | OPM retirement system; FEHB carriers | Yes — external federal / commercial | TLS 1.3 | AES-256 CMK | Per OPM schedule | NIST 800-88 purge |
| [DFL-NNN] | [SOURCE] | [PII CATEGORIES] | [PURPOSE] | [DESTINATION] | [YES/NO] | [PROTOCOL] | [STANDARD] | [PERIOD] | [METHOD] |
8.3 Required Data Flow Scenarios
The following four scenarios must be documented in the registry above before the system can achieve FedRAMP 20x authorization:
Scenario 1 — Citizen Portal Intake
Document all flows from initial web form submission through case creation. Confirm PT-5 notice is displayed before any PII is collected. Confirm SSN auto-labeling triggers on intake (Vol III Book 05 §6).
Scenario 2 — Contact Center (Amazon Connect)
Document call routing, call recording storage, CRM write, and any screen-pop of PII from case management. Confirm call recording consent notice (PT-4 §5). Confirm recording retention aligns with PT-2 matrix (§3).
Scenario 3 — HR / Workforce
Document all HR PII flows including payroll, benefits, and disciplinary records. Confirm OPM SORN coverage. Confirm FEHB carrier data sharing is covered by DSA and SORN routine use.
Scenario 4 — Cross-Agency Sharing via API
Document each external API that sends or receives PII. For each: (a) confirm a signed DSA is on file, (b) confirm the sending agency’s SORN covers the receiving use, (c) confirm encryption and authentication standards meet GCC Moderate requirements (FIPS-validated TLS 1.2+; this series standardizes on TLS 1.3 with mutual TLS preferred for cross-agency API calls).
8.4 Azure Purview Lineage Integration
Microsoft Purview Data Map scans registered data sources and builds an automated lineage graph showing data asset relationships. This scan does not replace manual documentation but identifies gaps:
- Register all data sources in Purview (databases, storage accounts, data factories) per Vol III Book 05 §3
- Run a lineage scan quarterly; export the lineage report
- Compare automated lineage report against this manual registry
- Any flow appearing in Purview lineage but not in this registry must be investigated, documented, or remediated before the next annual privacy review
[FILLABLE] Record the date of the most recent Purview lineage scan and the name of the person who reviewed the comparison output:
Last Purview lineage scan date: [DATE] Reviewed by: [NAME, TITLE] Findings: [NUMBER] undocumented flows identified / [NUMBER] remediated / [NUMBER] accepted with documented justification
9 FedRAMP 20x KSI Alignment
9.1 PT Control Closure Summary
The templates in this document, when completed, close the following NIST SP 800-53 Rev 5 PII Processing and Transparency (PT) controls for a GCC Moderate authorization (pending registration in the compliance spine):
| Control | Title | Closing Artifact | Document Section |
|---|---|---|---|
| PT-1 | Policy and Procedures | Privacy Program Plan (PPP) | §2 |
| PT-2 | Authority to Process PII | Legal Authority Matrix + SORN Registry | §3 |
| PT-3 | Personally Identifiable Information Processing Purposes | Purpose Specification Matrix + Purview Attribute Mapping | §4 |
| PT-4 | Consent | Consent Mechanism Matrix | §5 |
| PT-5 | Privacy Notice | Model Privacy Notice + Placement Requirements | §6 |
| PT-7 | Specific Categories of PII | Special Category Control Matrix + SSN Policy | §7 |
Closure Necessity — PT family. These six controls close through privacy artifacts — the Privacy Program Plan, the legal-authority matrix, published SORNs, the PIA, and the data flow maps — not through the network substrate. Purview labeling and DLP (Vol III Book 05) enforce the purposes and categories those artifacts define, but no classifier, resolver, or enforcement point can supply the statutory authority or the published notice the Privacy Act requires. The series claims a technology as required only where no alternate closure path exists; privacy transparency is closed by documentation, and saying so is what preserves the credibility of the necessity claims made elsewhere in the series.
9.2 KSI Indirect Coverage
PT controls do not yet have direct mappings to the FedRAMP 20x CR26 Key Security Indicator rules. However, PT controls contribute to the KSI-PIY (Policy and Inventory) theme — the agency’s policy governance and asset/data inventory — through its privacy policies and PII data inventory. (CR26 has no privacy-specific theme; KSI-PIY is a general policy-and-inventory indicator, not a PII-holdings measure.) The following indirect connections apply:
| KSI Theme | Indirect PT Dependency | Mechanism |
|---|---|---|
| KSI-PIY (Policy and Inventory) | PT-2, PT-3, PT-7 | Purview data inventory populated through PT-3 purpose mapping and PT-7 special category labeling |
| KSI-SVC (Service Configuration) | PT-7 | Special category encryption and access-control requirements feed data-protection KSI evidence |
| KSI-IAM (Identity and Access Management) | PT-4 | Consent records linked to identity; withdrawal workflows touch IAM |
| KSI-MLA (Monitoring, Logging, and Auditing) | PT-1 | Privacy oversight cadence integrates with the ConMon plan |
Note for Package Reviewers: Until FedRAMP PMO publishes explicit PT → KSI mappings for the 20x schema, document PT control evidence in the SSP privacy section and reference this document’s section numbers. The independent privacy assessment report (3PAO-produced if one is engaged) should include PT-1 through PT-7 findings as a distinct section, cross-referenced to the security assessment report.
9.3 Compliance Milestones
The following milestones are required before a PII-processing system may go live in the Agency GCC Moderate boundary:
| Milestone | Requirement | Timing | Owner |
|---|---|---|---|
| Privacy Threshold Analysis (PTA) | Determine whether system is a system of records; whether a PIA is required | At system concept approval | SPO |
| Privacy Impact Assessment (PIA) | Full PIA if PTA indicates privacy risk | Before system design is finalized; updated before go-live | SAOP + SPO |
| SORN Publication | Required for all Privacy Act systems of records | Published in Federal Register at least 30 days before live PII collection | Legal + SAOP |
| PT-1 Privacy Program Plan | Approved by SAOP and AO | Before ATO submission | SAOP |
| PT-2 Legal Authority Matrix | Completed for all PII categories | Before ATO submission | SPO + Legal |
| PT-3 Purpose Specification | Completed and Purview attributes configured | Before ATO submission | SPO + DevSecOps |
| PT-5 Privacy Notice | Published at stable URL; URL recorded in SSP | Before go-live; at least 30 days before live PII collection | Web team + SAOP |
| Data Flow Map (§8) | All four required scenarios documented | Before the AO’s authorization decision | DevSecOps + SPO |
| First Annual Privacy Review | Full review of all PT artifacts; independent assessment | Within 365 days of ATO grant | SAOP + independent assessor |
End of Vol IV Book 04 — PII Processing and Transparency
Previous: Vol IV Book 03 — Program Management Governance
Series: Federal Compliance for Agency GCC Moderate FedRAMP 20x