Delegation Matrix

Administrative Units and scoped role assignments

Published

May 24, 2026

The Delegation Problem

In Active Directory, delegation was implicit. Place a user in an OU, grant an admin group permissions on that OU, and delegation was done. The OU tree was the delegation model — every branch of the hierarchy defined a scope of management authority.

Entra ID has no OUs. It has a flat directory where every user is at the same level. Without a replacement for OU-based delegation, organizations face two bad choices:

  1. Over-delegate: Give administrators tenant-wide permissions (Global Admin, User Admin) because there is no scope boundary. This violates least-privilege and creates audit findings.
  2. Under-delegate: Lock down all administration to a tiny team, creating bottlenecks where every password reset, group change, and user update requires a central IT ticket.

Administrative Units (AUs) solve this — they create virtual scope boundaries within the flat directory. The Delegation Matrix (FMP_154) names the canonical AUs and the role assignments they carry.

Three-Tier Model

Tier Scope Who What They Can Do
Tier 1 Enterprise Security team, Compliance, Executives Read-only visibility across all governed principals
Tier 2 Department / Division Department administrators Full user lifecycle management within their AU scope
Tier 3 Sub-team (Department + Division + Role tier) Helpdesk / per-team admins Password resets and basic user support within their narrow AU scope

Each tier maps to an Administrative Unit:

  • Tier 1: AU-Enterprise
  • Tier 2: AU-Department-IT
  • Tier 3: AU-IT-CyberOps

Administrative Unit Registry

Enterprise AU (Tier 1)

AU Restricted
AU-Enterprise Yes

The Tier-1 enterprise AU uses the Department attribute’s non-empty check as the “is this principal governed?” predicate — populated Department implies the principal has been HR-provisioned through the provisioning pipeline.

Department AUs (Tier 2)

AU Department Restricted
AU-Department-IT IT Yes
AU-Department-HR HR Yes
AU-Department-Finance Finance Yes
AU-Department-Legal Legal Yes
AU-Department-Engineering Engineering Yes
AU-Department-Operations Operations Yes
AU-Department-Sales Sales Yes
AU-Department-Executive Executive Yes

Division AUs (Tier 3 — created on demand within a Department)

AU Scope Restricted
AU-IT-CyberOps IT/CyberOps Yes
AU-IT-InfraOps IT/Infrastructure Yes
AU-IT-AppDev IT/AppDev Yes
AU-Legal-GRC Legal/GRC Yes

Role Assignment Matrix

Role Assigned To Scoped To Tier
Global Reader IT-CyberOps-Users AU-Enterprise 1
Security Reader Legal-GRC-Users AU-Enterprise 1
Reports Reader Department-Executive-Users AU-Enterprise 1
User Administrator Finance-Admins AU-Department-Finance 2
Groups Administrator Finance-Admins AU-Department-Finance 2
User Administrator HR-Admins AU-Department-HR 2
User Administrator IT-Admins AU-Department-IT 2
Helpdesk Administrator IT-CyberOps-Admins AU-IT-CyberOps 3
Password Administrator IT-CyberOps-Admins AU-IT-CyberOps 3
Authentication Administrator IT-InfraOps-Admins AU-IT-InfraOps 3

Notes: - The *-Admins dynamic groups derive from the corresponding *-Users groups via a separate membership rule (typically an enriched HR attribute or a manually curated list per FMP_154).

Restricted Management

Every AU in this matrix is Restricted Management. This is non-negotiable.

Restricted Management means:

  • Global Administrators cannot manage AU members without explicit AU-scoped role assignment
  • Only users with roles scoped to the specific AU can manage objects within it
  • This prevents privilege escalation — even a Global Admin cannot bypass AU-scoped delegation

An unrestricted AU is classified as CRITICAL drift and triggers immediate remediation.

Drift Detection

Drift Type Severity Auto-Fix
AU Membership Drift — rule mismatch HIGH Yes
Role Assignment Drift — unauthorized assignment CRITICAL No — investigate
Unrestricted AU — missing Restricted flag CRITICAL Yes
Orphaned AU — no role assignments LOW No — flag
Missing AU — canonical entry with no tenant AU HIGH Yes
TipSource

Canonical narrative: FMP_154_Delegation_Matrix_AUs_Roles.md.

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