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Project plan · Sample · Project

Non-Person Identity Modernization: Service Accounts, Workload Identities and AI Agents

A sample project plan for the non-person identity track: inventory every service account, service principal, managed identity and AI agent, give each an owner and a decision, take the stored secrets out, then hold the estate there

A sample PMP-style project plan for the Non-Person Identity Modernization project, built from Book 02, Chapters 09 and 10, Book 04, Chapter 05, Book 06, Book 17 and the companion guide’s non-person identity track: a work breakdown from the inventory to steady state, a computed critical path, a gate per phase with its approver and criteria, and the decisions (source of record, orphan rule, disposition per account, Workload ID Premium scope, enforcement, AI identity capabilities) with owners and decide-by weeks.
NoteA sample plan, not a commitment

This is an illustrative plan built from the workbook’s books, in the form a project manager would baseline: a work breakdown, a schedule network, a computed critical path, decision points, gates and risks. The durations are illustrative, sized to the books’ roadmap weeks. Replace them with the agency’s own estimates, then baseline the result. The plan names roles, not people, and no specific agency.

Plan at a glance

Plan at a glance
Plan type Project: Inventory, ownership, a decision per account, credential modernization, least privilege, Conditional Access for workload identities, AI agents and steady state
Built from Books 02, 04, 06 and 17
Sponsor Executive sponsor and CIO; CISO
Plan manager Project lead, with the identity engineering, application owner, AI governance and evidence leads
Duration 34 weeks (168 working days), computed from the network
Work 34 tasks, 8 gates, 6 decision points, 10 milestones from other plans
Critical path 20 of 58 items; 2 more within 5 days of it
Calendar Week 1 = the program’s Phase 0 approval; five working days a week

This plan runs the non-person identity track of the Attribute-Driven Migration companion guide: every identity that isn’t a person, from an AD service account with a password that never expires to an AI agent with a sponsor. Its source of truth isn’t HR. It is the owning application’s record, the application registration and, for AI, the AI use-case inventory. The design comes from Book 02, Chapter 09 (the migration path matrix, workload identity federation, Conditional Access for workload identities, service principal governance and the discovery function) and Chapter 10 (Phase 4, the conversion gate, and Phase 10, steady state). The application controls come from Book 04, Chapter 05, and the AI work from Book 17. SQL Server’s engine and application accounts are handed to the Data Platform plan, which follows Book 06. The plan runs inside the program master schedule: the discovery is part of the read-only assessment the program commits at G0, conversion waits for the program’s G1, the Kerberos dispositions feed the program’s SPN retirement (P4.6), and the last gMSAs and dMSAs have to be gone or islanded before AD is retired (G5). Phases 4 to 6 run beside credential modernization, not after it, so their gates fall before Gate 3.

Schedule

Gantt chart of the Non-Person Identity Modernization plan over 34 weeks, grouped by phase. Critical-path tasks are red bars, other tasks are blue bars with a grey line showing their float, gates are violet diamonds, decisions are amber diamonds and milestones from other plans are green diamonds. The tables below give every date and float.

The schedule as a Gantt chart: 34 weeks, with the critical path in red.

Critical path

The computed path starts in week 1 with the AD discovery and the Privileged Access plan’s app registration inventory (A0.3), which this plan extends rather than repeats. The register and Gate 0 land at the end of week 4, with the program’s G0; the AD discovery reaches the program’s assessment with ten working days to spare. From there the path runs through ownership. An application owner has to be found for every service account, and two human owners named on every app registration, before anything is touched, so the owner search, not the scripting, sets the pace to Gate 1 in week 10. Then come the target for each account, the disposition decision (D-NP3, end of week 13), the wave plan and Gate 2 in week 14, and conversion: the high-risk wave, its 30-day parallel run, and the remaining waves with their own parallel runs, to Gate 3 in week 31. The register’s drift checks, the gMSA and dMSA reconciliation, the evidence hand-off and Gate 7 follow, in week 34.

Conversion doesn’t wait on the program: the program’s G1 (week 8) has 28 working days of float against it. The Kerberos accounts that stay need the program’s legacy-authentication end dates (D08, week 16) only for their own end dates, so D08 sits off the path. Gate 3 lands 57 working days before the program finishes retiring AD-bound service principal names (P4.6, week 42), and the islanded Kerberos list is what P4.6 works from. The reconciliation uses the provisional end state set at G0 (D11); when the program confirms or revises it (D09, week 36), the island list is re-run inside the 72-day margin before G5 in week 48. Least privilege, Conditional Access for workload identities and the AI phase carry float. Least privilege waits on the Privileged Access plan’s sweep of privileged non-human identities (A3.4, week 24), and the AI phase on the Identity Lifecycle plan’s mover and leaver automation (its Gate 4, week 16), because the sponsor tasks ride on the HR-driven workflows.

The critical path, in order. Each item has zero total float: a day lost on any of them is a day lost at the finish.

The critical path
# ID Item Owner or approver When
1 NP0.1 AD service accounts discovered, read-only: traditional accounts, MSAs, gMSAs and dMSAs, classified by type and risk with a suggested target Identity engineering wk 1–2
2 NP0.2 Entra workload identities added to that inventory: managed identities, federated credentials, consent grants; ownerless and secret-holding apps flagged Identity engineering wk 2–3
3 NP0.4 SQL Server engine, login and LDAP-bind accounts tagged and handed to the Data Platform plan Identity engineering wk 3
4 NP0.5 One non-person identity register: type, host, workload location, risk and candidate target for every identity Identity engineering wk 3–4
5 NPG0 Gate 0 — Non-person identities inventoried ISSO end of wk 4
6 NP1.1 An application owner found for every service account; two human owners on every app registration and service principal outside the privileged sweep (Privileged Access plan, A3.4); serviceManagementReference set Application owners wk 4–9
7 NP1.3 Unowned identities disabled, not deleted, under the orphan rule; each a retirement candidate with a 30-day claim window Identity governance officer wk 9–10
8 NPG1 Gate 1 — Every non-person identity owned CISO end of wk 10
9 NP2.1 Target set per account from the migration path matrix: app registration, managed identity, gMSA or dMSA, or retirement Identity engineering, with application owners wk 10–13
10 D-NP3 Retire, re-platform or keep, account by account Application owners end of wk 13
11 NP2.2 Conversion waves sequenced: HIGH-risk accounts first (password never expires, over-privileged); rollback recorded per wave Identity engineering wk 13–14
12 NPG2 Gate 2 — Every account has a decision ISSO end of wk 14
13 NP3.2 Conversion wave 1, HIGH-risk accounts: workload identities created (managed identity, then federated credential, then certificate); federated token exchange tested Identity engineering, with application owners wk 14–17
14 NP3.3 Conversion wave 1 parallel run: old and new credentials side by side for 30 days, then the legacy accounts disabled Application owners wk 17–21
15 NP3.4 Remaining waves converted, each with its own 30-day parallel run before the legacy account is disabled Identity engineering, with application owners wk 19–31
16 NPG3 Gate 3 — Credentials modernized ISSO end of wk 31
17 NP7.1 Register drift scheduled: ownerless, unused or expiring registrations, passwords that never expire, credentials added outside the pipeline Identity engineering wk 31–33
18 NP7.3 gMSAs and dMSAs reconciled with the provisional end state: moved to a workload identity, or listed for the Kerberos island with an end-of-life date Identity engineering wk 31–34
19 NP7.4 Evidence to the ISSO for AC-2, AC-6(5), IA-4, IA-5 and IA-9, and for M-25-21; the annual inventory vintage comparison scheduled Identity governance officer wk 33–34
20 NPG7 Gate 7 — Steady state ISSO end of wk 34

Near-critical. These items have 5 working days of float or less. Track them weekly: once their float is spent, they join the critical path.

Near-critical items
ID Item Float When
NP0.3 AI seed list: the current AI use-case inventory vintage loaded; agentic, purchased and no-ATO entries matched to agent identities and service principals 3 d wk 1–2
D-NP4 Workload ID Premium licensing scope 5 d end of wk 13

Decision points

Each decision is a zero-duration milestone in the network. Decide by is its late finish: the last week it can be made without moving the plan’s finish. A decision with zero float sits on the critical path, so the meeting that makes it should be booked before the plan is baselined. Decision rights follow Book 01, Chapter 09.

Decision points, by decide-by date
ID Decision Decides Needed by Decide by Float Options If it’s late
D-NP1 Source of record for non-person identities CIO NPG0 end of wk 4 8 d The owning workload’s record (the system inventory or CMDB entry and the application registration) and, for AI, the AI use-case inventory, with the register keyed to them; a separate identity register kept by the identity team The register has nothing to reconcile against, and owners and lifecycle have nothing to hang from
D-NP2 Orphan rule for identities nobody will own CISO NP1.3 end of wk 9 25 d Disable once the identity governance officer confirms the finding, then 30 days for the office to name an owner or retire it (a non-person identity rule, not Book 04’s, which gives the office 30 days and then suspends; applied at once to agents because they can act); retire at once; keep running on a dated exception Unowned accounts can’t be disposed of, and Gate 1 can’t pass
D-NP3 Retire, re-platform or keep, account by account Application owners NP2.2 end of wk 13 0 (critical) Retire (unused or unowned); re-platform to a managed identity, a gMSA or dMSA, or an app registration with a federated credential or certificate; keep on Kerberos with an SPN, islanded with an end date the authorizing official accepts The conversion waves can’t be built, and the program’s SPN retirement (P4.6) has no list to work from
D-NP4 Workload ID Premium licensing scope CISO NPG2, NP4.3, NP5.1 end of wk 14 5 d License for the single-tenant service principals classified R1 (Book 04’s position); license more widely; don’t license, and rely on app management policies and owner reviews, with no workload Conditional Access Workload Conditional Access can’t be created or changed, and privileged service principal reviews aren’t available
D-NP6 AI identity capabilities the program builds on in the agency’s cloud CIO, with the Chief AI Officer NP6.2 end of wk 25 113 d Agent identities where generally available in the agency’s cloud, with GCC’s documented subset; service principals and managed identities under the same governance where agent identities aren’t available; preview capabilities as watch items Agents are created with no decided identity type, and the production handshake can’t be defined
D-NP5 Enforce the workload identity policies CISO NP5.3 end of wk 32 70 d Enforce; extend report-only; enforce with named exclusions, each recorded with its owner and end date R1 workloads stay reachable from anywhere with a stolen credential, and Gate 5 can’t pass

Gates

A gate opens the work that names it as a predecessor, which is usually the next phase but not always. The approver signs it against the criteria, from evidence in the repository.

Gates
Gate When Approver Criteria
Gate 0 — Non-person identities inventoried end of wk 4 ISSO Every AD service account, MSA, gMSA and dMSA, every app registration, service principal and managed identity, and every AI use case in the current vintage in one register with type, risk and candidate target; HIGH-risk accounts listed; stale leads confirmed against sign-in logs, not retired on a guess; SQL Server accounts handed to the Data Platform plan
Gate 1 — Every non-person identity owned end of wk 10 CISO Every service account has a named application owner; every app registration and service principal outside the privileged sweep (Privileged Access plan, A3.4) has two human owners and a service-management reference; every AI identity has a federal sponsor, a sponsoring group, a technical owner and a matching inventory record; every unowned identity is disabled pending retirement or carries a dated exception
Gate 2 — Every account has a decision end of wk 14 ISSO Every account in the register has a disposition (retire, re-platform, or keep with an end date) and a target from the matrix; HIGH-risk accounts in the first wave; every kept Kerberos account has an SPN owner; waves and their rollback recorded
Gate 3 — Credentials modernized end of wk 31 ISSO Every HIGH-risk account converted or retired; no account with a password that never expires; new identities authenticate without stored secrets where the host allows, otherwise with a certificate on the rotation schedule; no client secret in production outside a dated exception; legacy accounts disabled after a clean 30-day parallel run with no service disruption; every remaining Kerberos account islanded with an owner and end date
Gate 4 — Least privilege end of wk 24 CISO No service principal holds a broad tenant-wide permission without a recorded justification; managed identities’ role assignments scoped to resources; privileged non-human identities closed in the Privileged Access plan; the first quarterly review cycle closed with its findings acted on
Gate 5 — Workload identities under Conditional Access end of wk 20 CISO Every R1 single-tenant service principal assigned directly to the enforced location and risk policies; report-only results reviewed before enforcement; every out-of-scope identity (managed identities, multitenant and SaaS apps) recorded with the control that covers it instead
Gate 6 — AI identities governed end of wk 18 CISO Every AI system in the current inventory vintage classified by kind of identity; every agent identity created through the handshake with a sponsor, a technical owner and a matching inventory record; no production blueprint with a client secret; no AI identity with a standing privileged role; sponsor mover and leaver tasks live; agent block policies in report-only with results reviewed; no open P1 AI drift finding
Gate 7 — Steady state end of wk 34 ISSO Every service account and service principal has an owner and sponsor, a reason and a target; each is retired, re-platformed to a managed identity or gMSA, or a certificate or federated workload identity; none holds a password that never expires and none is orphaned; drift checks and review cycles running; every remaining gMSA and dMSA moved or in the dated Kerberos island

Work breakdown and schedule

Every row, by phase. Float is total float in working days; bold rows are on the critical path. Each row links to the chapter it comes from.

Phase 0 — Inventory

Phase 0 — Inventory
ID Item Type Owner or approver Days Predecessors When Float
NP0.1 AD service accounts discovered, read-only: traditional accounts, MSAs, gMSAs and dMSAs, classified by type and risk with a suggested target Task Identity engineering 10 — wk 1–2 0
X-G0 Program G0 — Ready to Plan: the read-only assessment committed External Steward (backup: executive sponsor; program) — NP0.1 end of wk 4 fixed date
X-A03 App registrations, owners, credentials and granted permissions inventoried (Privileged Access plan, A0.3) External Identity engineering (Privileged Access & Administrative Identity plan) — — end of wk 2 0
NP0.2 Entra workload identities added to that inventory: managed identities, federated credentials, consent grants; ownerless and secret-holding apps flagged Task Identity engineering 5 X-A03 wk 2–3 0
NP0.3 AI seed list: the current AI use-case inventory vintage loaded; agentic, purchased and no-ATO entries matched to agent identities and service principals Task Identity engineering, with the Chief AI Officer’s staff 10 — wk 1–2 3 d
NP0.4 SQL Server engine, login and LDAP-bind accounts tagged and handed to the Data Platform plan Task Identity engineering 3 NP0.1 wk 3 0
NP0.5 One non-person identity register: type, host, workload location, risk and candidate target for every identity Task Identity engineering 5 NP0.1, NP0.2, NP0.3, NP0.4 wk 3–4 0
D-NP1 Source of record for non-person identities Decision CIO — NP0.1 end of wk 2 8 d
NPG0 Gate 0 — Non-person identities inventoried Gate ISSO — NP0.5, D-NP1 end of wk 4 0

Phase 1 — Ownership

Phase 1 — Ownership
ID Item Type Owner or approver Days Predecessors When Float
NP1.1 An application owner found for every service account; two human owners on every app registration and service principal outside the privileged sweep (Privileged Access plan, A3.4); serviceManagementReference set Task Application owners 25 NPG0 wk 4–9 0
NP1.2 AI accountability: a federal sponsor mastered in HR, a small sponsoring group, a technical owner who isn’t the sponsor, and a matching inventory record Task Sponsoring offices, with the identity governance officer 15 NPG0 wk 4–7 15 d
D-NP2 Orphan rule for identities nobody will own Decision CISO — NPG0 end of wk 4 25 d
NP1.3 Unowned identities disabled, not deleted, under the orphan rule; each a retirement candidate with a 30-day claim window Task Identity governance officer 5 NP1.1, D-NP2 wk 9–10 0
NPG1 Gate 1 — Every non-person identity owned Gate CISO — NP1.2, NP1.3 end of wk 10 0

Phase 2 — Decide per account

Phase 2 — Decide per account
ID Item Type Owner or approver Days Predecessors When Float
NP2.1 Target set per account from the migration path matrix: app registration, managed identity, gMSA or dMSA, or retirement Task Identity engineering, with application owners 15 NPG1 wk 10–13 0
D-NP3 Retire, re-platform or keep, account by account Decision Application owners — NP2.1 end of wk 13 0
D-NP4 Workload ID Premium licensing scope Decision CISO — NP2.1 end of wk 13 5 d
NP2.2 Conversion waves sequenced: HIGH-risk accounts first (password never expires, over-privileged); rollback recorded per wave Task Identity engineering 5 D-NP3 wk 13–14 0
NPG2 Gate 2 — Every account has a decision Gate ISSO — NP2.2, D-NP4 end of wk 14 0

Phase 3 — Credential modernization

Phase 3 — Credential modernization
ID Item Type Owner or approver Days Predecessors When Float
X-G1 Program G1 — Foundation Complete: groups and AUs drift-clean, Conditional Access baseline enforced External Steward (program) — — end of wk 8 28 d
NP3.1 App management policy: new client secrets and symmetric keys blocked, certificates capped at 180 days for new apps; app instance property lock on owned apps Task Identity engineering 5 NPG0 wk 4–5 45 d
NP3.2 Conversion wave 1, HIGH-risk accounts: workload identities created (managed identity, then federated credential, then certificate); federated token exchange tested Task Identity engineering, with application owners 15 NPG2, X-G1, NP3.1 wk 14–17 0
NP3.3 Conversion wave 1 parallel run: old and new credentials side by side for 30 days, then the legacy accounts disabled Task Application owners 22 NP3.2 wk 17–21 0
NP3.4 Remaining waves converted, each with its own 30-day parallel run before the legacy account is disabled Task Identity engineering, with application owners 60 NP3.3 (SS) +10 d wk 19–31 0
NP3.5 Kerberos-only workloads: MSAs upgraded to gMSAs; traditional accounts, IIS application pools and scheduled tasks moved to a gMSA or a dMSA Task Server infrastructure 20 NPG2, X-G1 wk 14–18 60 d
X-D08 End dates for legacy authentication and NTLM (program D08) External Authorizing official (program) — — end of wk 16 68 d
NP3.6 Kerberos accounts that stay: SPN owner and an end date within D08 recorded; the islanded list handed to the program’s SPN retirement Task Identity engineering 5 NP3.5, X-D08 wk 18–19 60 d
NP3.7 Rotation in place: certificates in Key Vault, rotated by the pipeline, raised before expiry and approved by the owner Task Identity engineering 10 NP3.2 wk 17–19 60 d
NPG3 Gate 3 — Credentials modernized Gate ISSO — NP3.4, NP3.6, NP3.7 end of wk 31 0
X-DG4 SQL Server’s application chain on Entra principals (Data Platform plan, Gate 4) External ISSO (Data Platform Identity Transformation plan) — — end of wk 29 fixed date
X-P46 AD-bound service principal names migrated, retired or islanded (program P4.6) External Application owners (program) — NPG3 end of wk 42 fixed date

Phase 4 — Least privilege

Phase 4 — Least privilege
ID Item Type Owner or approver Days Predecessors When Float
NP4.1 Permission sweep: owners review every grant; broad permissions such as Directory.ReadWrite.All replaced with application-specific roles and scopes Task Application owners 25 NPG1 wk 10–15 60 d
NP4.2 Managed identities’ role assignments scoped to the resource and put on the app registrations’ review cadence Task Identity engineering 10 NPG1 wk 10–12 75 d
X-A34 Non-human privileged identities owned, off secrets, over-consented apps swept (Privileged Access plan, A3.4) External Identity governance officer (Privileged Access & Administrative Identity plan) — — end of wk 24 28 d
NP4.3 First quarterly owner review of permissions closed; access reviews for service principals in privileged roles Task Identity governance officer 15 NP4.1, NP4.2, D-NP4 wk 15–18 60 d
NPG4 Gate 4 — Least privilege Gate CISO — NP4.3, X-A34 end of wk 24 28 d

Phase 5 — Conditional Access for workload identities

Phase 5 — Conditional Access for workload identities
ID Item Type Owner or approver Days Predecessors When Float
NP5.1 Scope set: R1 single-tenant service principals assigned directly, never through a group; workload egress ranges named; managed identities and multitenant apps recorded as out of scope Task Identity engineering 5 D-NP4, X-G1, NPG1 wk 13–14 70 d
NP5.2 CA015 location restriction and CA037 high-risk block in report-only; service principal sign-in logs read Task Identity engineering 20 NP5.1 wk 14–18 70 d
D-NP5 Enforce the workload identity policies Decision CISO — NP5.2 end of wk 18 70 d
NP5.3 Policies enforced ring by ring; block events alerted to security operations Task Identity engineering 10 D-NP5 wk 18–20 70 d
NPG5 Gate 5 — Workload identities under Conditional Access Gate CISO — NP5.3 end of wk 20 70 d

Phase 6 — AI agents

Phase 6 — AI agents
ID Item Type Owner or approver Days Predecessors When Float
D-NP6 AI identity capabilities the program builds on in the agency’s cloud Decision CIO, with the Chief AI Officer — NP0.3 end of wk 2 113 d
NP6.1 Creation closed: Users can create agent blueprints set to No; agent app registrations routed to the blueprint path; consent baseline applied to agents Task Identity engineering 3 NPG0 wk 4–5 102 d
NP6.2 Production handshake: blueprint, sponsor, consent, Conditional Access coverage and placement confirmed; access through expiring access packages Task Identity engineering 10 D-NP6, NP6.1, NP1.2 wk 7–9 90 d
NP6.3 Agent credentials: managed identity as the blueprint credential, else federation, else a certificate; no secret on a production blueprint Task Identity engineering, with technical owners 15 NP6.2, NP3.1 wk 9–12 90 d
NP6.4 Agent least privilege: access mode chosen first; narrow inheritance, never allAllowed for app roles; no standing privileged role Task Identity engineering 10 NP6.2 wk 9–11 95 d
X-IG4 Mover and leaver automation proven (Identity Lifecycle plan, Gate 4) External ISSO (Identity Lifecycle & Provisioning plan) — — end of wk 16 58 d
NP6.5 Sponsorship tasks added to the HR-driven mover and leaver workflows; ten-business-day confirmation; human workflows kept off agents’ user accounts Task Identity engineering 10 NP6.2, X-IG4 wk 17–18 58 d
NP6.6 Agent Conditional Access in report-only: block all agent identities except those approved by attribute; block high-risk agents (preview, watch item) Task Identity engineering 10 NP6.2 wk 9–11 95 d
NP6.7 AI drift checks running: agentic system with no governed identity, shadow AI identity, no accountable human, credential added outside the pipeline Task Security operations 10 NP6.2 wk 9–11 95 d
NPG6 Gate 6 — AI identities governed Gate CISO — NP6.3, NP6.4, NP6.5, NP6.6, NP6.7 end of wk 18 58 d

Phase 7 — Steady state

Phase 7 — Steady state
ID Item Type Owner or approver Days Predecessors When Float
NP7.1 Register drift scheduled: ownerless, unused or expiring registrations, passwords that never expire, credentials added outside the pipeline Task Identity engineering 10 NPG3 wk 31–33 0
NP7.2 A full review cycle: owners’ quarterly permission review, sponsors’ attestation, expiry-based recertification of agent access Task Identity governance officer 15 NPG4, NPG6 wk 25–27 28 d
X-D11 Provisional target end state: AD retired, or a dated Kerberos island (program D11) External Executive sponsor and CIO (program) — — end of wk 4 133 d
NP7.3 gMSAs and dMSAs reconciled with the provisional end state: moved to a workload identity, or listed for the Kerberos island with an end-of-life date Task Identity engineering 15 X-D11, NPG3 wk 31–34 0
X-G5 Program G5 — AD Retired External Executive sponsor and CIO (program) — NP7.3 end of wk 48 fixed date
NP7.4 Evidence to the ISSO for AC-2, AC-6(5), IA-4, IA-5 and IA-9, and for M-25-21; the annual inventory vintage comparison scheduled Task Identity governance officer 5 NP7.1, NP7.2 wk 33–34 0
NPG7 Gate 7 — Steady state Gate ISSO — NP7.3, NP7.4, NPG5 end of wk 34 0

Responsibility

Who owns what in this plan. Each row has one owner; consulted and informed parties follow the decision matrix.

Ownership
Owner or approver Tasks Decisions Gates
Identity engineering 19 — —
CISO — 3 4
Application owners 3 1 —
ISSO — — 4
Identity governance officer 4 — —
Identity engineering, with application owners 3 — —
Executive sponsor and CIO (program) 2 — —
Application owners (program) 1 — —
Authorizing official (program) 1 — —
CIO — 1 —
CIO, with the Chief AI Officer — 1 —
ISSO (Data Platform Identity Transformation plan) 1 — —
ISSO (Identity Lifecycle & Provisioning plan) 1 — —
Identity engineering (Privileged Access & Administrative Identity plan) 1 — —
Identity engineering, with technical owners 1 — —
Identity engineering, with the Chief AI Officer’s staff 1 — —
Identity governance officer (Privileged Access & Administrative Identity plan) 1 — —
Security operations 1 — —
Server infrastructure 1 — —
Sponsoring offices, with the identity governance officer 1 — —
Steward (backup: executive sponsor; program) 1 — —
Steward (program) 1 — —

Assumptions

  • SQL Server’s engine accounts, logins and application connection strings are in the Data Platform plan; this plan inventories them and hands them over (Book 06, Chapter 09).
  • Privileged non-human identities (service principals in directory roles or holding protected permissions) are swept in the Privileged Access plan (A3.4); this plan covers the rest and doesn’t repeat that sweep (Book 04, Chapter 05).
  • Workload ID Premium is licensed for the single-tenant service principals classified R1, the highest of the risk tiers R1 to R3, as Book 04 sets out; without it, workload Conditional Access can’t be created or changed (Book 04, Chapter 05).
  • The AI identity capabilities used are those generally available in the agency’s own cloud; agent Conditional Access and agent risk stay in report-only as watch items while they’re in preview (Book 17, Chapter 04; Chapter 06).
  • Book 02 sizes service account conversion at six to eight weeks; this sample runs it longer, in waves, because each wave needs its own 30-day parallel run (Book 02, Chapter 10). Durations are illustrative.

Schedule risks

Schedule risks
Risk Effect on the schedule Response
Nobody will own a large share of the service accounts Gate 1 waits, and every later phase with it Treat an account nobody will own as a retirement candidate: disable it under the orphan rule and give the office 30 days to claim it (D-NP2; Book 04, Chapter 06)
A stale account is retired on a guess A quarterly or annual job fails; the wave is rolled back Confirm stale leads against domain controller and Entra ID sign-in logs before retiring anything, and disable before deleting (Book 02, Chapter 09)
A federated credential’s subject is wrong It’s accepted at creation and fails only at token exchange, during cutover Test each federated credential’s token exchange before the parallel run starts (Book 02, Chapter 09)
Workload Conditional Access is assigned through a group The policy reports as configured but isn’t enforced for the service principal Assign each service principal to the policy directly, and read the service principal sign-in logs in report-only (Book 04, Chapter 05)
An AI agent’s sponsor leaves and the transfer isn’t confirmed The agent keeps running with nobody accountable for it Add the sponsorship tasks to the HR-driven mover and leaver workflows, and treat an unconfirmed transfer after ten business days as an orphaned agent (Book 17, Chapter 05)
A gMSA is left behind when AD is retired The workload loses its credential at domain controller demotion Reconcile every gMSA and dMSA with the target end state (NP7.3) before G5; a gMSA works only while AD is authoritative (companion guide)

Baseline and change control

  • Baseline the plan when its first gate is approved: the YAML file, as merged, is the baseline.
  • Report weekly, green, yellow or red, against the baseline (Book 01, Chapter 12). Report float, not percent complete: a task’s float says how much slip the plan can still absorb.
  • Change the plan only through a reviewed pull request that edits the YAML and regenerates this page, so every change to a date or a dependency has an author, a reviewer and a reason.
  • Re-baseline at each gate, after the approver signs it, and whenever a critical-path decision is made late.

Download and adapt

Downloads
File Use it for
non-person-identity.xml Microsoft Project desktop (open the XML file; it keeps the dependencies, milestones and owners). The dates start on a placeholder Monday: change the project start date.
non-person-identity.csv Excel or any other scheduling tool: every row with its dependencies, early and late dates and float
non-person-identity-azure-boards.csv Azure DevOps Boards: an Epic per phase and a Feature per task, gate and decision, with dates and tags (see below)
non-person-identity-dependencies.csv · add-azure-boards-links.ps1 The plan’s predecessor links, and a script that adds them in Azure Boards after the import
non-person-identity-jira.csv Jira: an Epic per phase and a Task per task, gate and decision, with dates, labels and Blocks links (see below)
non-person-identity.yaml The source. Edit the durations, owners and dependencies, then run python scripts/project_plans/build.py to recompute the critical path and regenerate this page, the chart and the downloads.
TipImporting this plan into Azure DevOps Boards
  1. In the project, select Boards > Queries > Import work items, choose non-person-identity-azure-boards.csv, check the results and select Save items. It creates one Epic per phase with a Feature under it for each task, gate and decision, with start and target dates, which is what Delivery Plans show. Epic and Feature exist in the Agile, Scrum and CMMI processes; in the Basic process, change Feature to Issue in the file first.
  2. The import can’t create dependency links or assign people. To add the predecessor links, sign in with az login, add the CLI extension with az extension add --name azure-devops, and run ./add-azure-boards-links.ps1 -Organization https://dev.azure.com/<org> -Project <project> -Plan non-person-identity beside non-person-identity-dependencies.csv. It finds the imported items by their fmw-id- tags and links each one to its predecessors.
  3. Assign people in Boards: each item carries its owner role as an Owner - … tag, and critical-path items carry Critical path. Azure Boards links don’t hold lag or start-to-start timing; each item’s description keeps them.

The dates count from the plan’s placeholder start; shift them when you set the real start. The script hasn’t been run against a live organization yet: test it on a scratch project first.

TipImporting this plan into Jira
  1. Run the CSV importer (in Jira Cloud, Settings > System > External system import > CSV) with non-person-identity-jira.csv. On the second step, set Date format in import file to yyyy-MM-dd.
  2. Map the columns: Work item ID to Work item ID, Work type to Work type, Parent to Parent, Summary, Description and every Labels column to their fields, Start date to the Start date field, Due date to Due date, and every Blocks column to the Blocks link type. Each phase becomes an Epic with a Task under it for each task, gate and decision; each Blocks column makes that row’s item block the item it names, which carries the plan’s dependencies.
  3. Assign people in Jira: each item carries its owner role as an owner-… label, and critical-path items carry critical-path. Jira links don’t hold lag or start-to-start timing; each description keeps them.

Test the import on a scratch project with a few rows first: the importer doesn’t remove duplicate links and Jira has no bulk delete for them. If the Blocks links don’t come through on your site, import the items first and add the links from the plan’s dependency list in a second pass, as Atlassian recommends. The dates count from the plan’s placeholder start.

TipOpening this plan in Project or Planner
  • Microsoft Project desktop opens the XML file directly, with every dependency, milestone and owner.
  • Microsoft Planner has no file import of its own: it doesn’t read XML, CSV or Excel. To bring this plan into a Planner premium plan, open the XML file in Project desktop, save it as an .mpp file, and import that through the Project Power App. Tasks, durations, dependencies and milestones come across; resources and baselines don’t, so assign owners again in Planner.
  • Without Project desktop, the CSV can feed a Power Automate flow that creates the tasks one by one, but dependencies in a premium plan need Microsoft’s Project schedule APIs, so that’s a build, not an import.
  • In a government cloud tenant, check that premium plans are available before relying on Planner for this schedule: Microsoft notes that converting a basic plan to a premium plan isn’t available in GCC.

Project for the web was retired on August 1, 2025, and Project Online on September 30, 2026; Planner is their successor. Project desktop is unaffected.

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